Covid-19 Information & FAQs – Updated 1/11/2021

Book in confidence for 2022!

We are excited to now have all of our adventure activities planned in and on our website ready for you to book now. 2022 will have its challenges, we may have to change events and activities subject to government guidelines. However, we will do all we can to keep you Covid safe at our activity centres.

Our Peak Covid Booking Guarantee will ensure you do not lose the value of your booking for 2022. Should your booking not be able to proceed due to coronavirus and government guidelines, we will be happy to reschedule for a future date or arrange a gift voucher for the full value of your booking, redeemable within 12 months. The credit can be used across all of our sites and activities.

Open for School Group and Corporate Activities:

In line with government guidelines, we can deliver school Outdoor Education and Team Building Activities at our centres or come to you at your school.  Activities include Team Building, Mobile Climbing Wall and more, call us for detail on 01782 722226.

Our centres will be continuing to deliver private activities for Educational sessions in line with the current Government Guidance.

We would like to thank you for your understanding and patience during this time and we look forward to welcoming you on your next adventure soon!

Keep up to date:

You can keep up to date with our latest news here on our website, or local social media pages.

We’d like to thank all of you for your custom and support. We still get a huge buzz hearing how much you love being out on the water, doing land-based activities, climbing, and up in the trees. Please continue to share your reviews and photos with us on Facebook, Instagram, Trip Advisor, and Google. We love to see and share them with our customers. Do keep an eye on our social channels over the next few weeks for the latest updates about re-opening too.

FAQs:

Are Peak sites open?

 

All our 7 sites are open and delivering activities in line with government guidelines.

What happens if we go into a local lockdown?

We will ensure you do not lose the value of your booking. Should your booking not be able to proceed we will be happy to, free of charge, reschedule for a future date, or arrange a gift voucher for the full value of your booking, redeemable within 12 months. The credit can be used at any of our locations for any of our activities and you will be able to make a booking for next year, should you wish.

Can I still hire the mobile wall?

Yes, you can make future bookings. They are available up and down the country. We can still provide mobile climbing wall hire to bring an element of adventure to your event. The mobile climbing wall can be used to develop communication, trust, leadership, and motivation.  The wall is 6 metres high and capacity 2 has been reduced to 2 at a time with covid-19.  It’s staffed by Peak instructors and suitable for adults and children.  Contact Peak Activity Services today or call us on 01782 722226 to discuss your requirements

What should I wear?

 

For Treetops Adventures
Due to the nature of our activities, you may get a little bit dirty due to different weather conditions and obstacles, please dress accordingly and wear something a little older you don’t mind getting wet and/or dirty. We recommend you wear gloves for comfort. Bring your own or purchase them from our cabin. Dress for the weather so bring along a mac if the forecast is for rain as the activity will still go ahead except for extreme weather. Please wear suitable footwear which can’t fall off easily. This should offer protection to your toes and heel. Don’t wear sandals, flip-flops, slip-off, or high heel shoes. Your stomach area will need to be covered to prevent the harness rubbing, and long hair must be tied back to prevent entanglements in the equipment. Any camera or phone etc is taken on the course at your own risk.  We accept no liability for any loss or damage.

Water & Land Activities
Please wear suitable clothing that you don’t mind getting wet and dirty. Life jackets are mandatory and will be provided with your water sports booking, except for Self-Launch where you need to bring your own or hire one from us. Dress for the weather so bring along a mac if the forecast is for rain as the activity will still go ahead except for extreme weather. Please wear suitable footwear which can’t fall off easily. This should offer protection to your toes and heel. Please do not wear wellies for water activities as they can become filled with water. Any camera or phone etc is taken out on an activity at your own risk.  We accept no liability for any loss or damage.

Indoor Climbing:
We advise you to wear comfortable clothing for our indoor climbing sessions. Clothes that you can move around freely in are great and shoes that are not too chunky to enable you to feel the wall through the soles.